Job Posting: Operations Coordinator

Post closing date: September 7, 2018


Groundswell is a non-profit society delivering accessible, alternative business education to people who want to make meaningful contributions to society with their talents and skills.  We are building a tight knit community of social entrepreneurs and allies to give people the opportunity to live, work, and thrive in this city.

Our community is growing, and Groundswell has a big vision for the city and beyond: we are looking for someone who will join our core team to help organize, build, and run various support systems and perform a variety of administrative tasks to allow Groundswell to scale its operations efficiently and work intelligently and collaboratively towards our vision of growing a resilient social economy ecosystem.

You are: a tech tool whiz and are very organized, but can respond with flexibility and agility to the uncertainty of a start-up environment.


You will:

  • Build and maintain a communications and directory system for alumni, members, and partners using Zoho CRM system.

  • Maintain good internal communication systems: between staff, between program participants, and between staff and program participants (email, listserv, Slack)

  • Bookkeeping & administration: coordinating and collecting payment from students and members; produce invoices, manage payments; in cooperation with directors and accountant, review monthly bookkeeping and financial statements; provide administrative support for staff where necessary.

  • Governance: in cooperation with directors, assist with board communications, CRA administrative support, payroll remittance, insurance renewal and other administrative duties as they arise.

  • Set weekly staff meeting agenda, facilitate weekly meetings, and maintain ongoing list of deliverables for the team (using project management software Asana).

  • Care for the school and office space: help keep it neat and tidy, manage inventory and order supplies, services or repairs or escalate to the appropriate person.

  • Assist with special project coordination and budgeting.

  • Host occasional evening or weekend events.

  • Coordinate a small coworking space and classroom rentals.



  • Are highly organized and detail focused
  • Prioritize effectively in a high paced environment
  • Thrive on designing and managing systems and structures for effective operations
  • Are well versed in technology tools and platforms such as:
    • Required experience in: Google Drive Suite, Excel, Slack, any CRM system, bookkeeping systems, digital project management systems
    • Preferred experience in: Quickbooks, Zoho CRM, Asana
  • Have experience with basic bookkeeping and financial management
  • Competency with project management practices and tools


We recognize the importance of a diverse workforce and encourage applications from Indigenous peoples, women, LGBTQ-identified people, people of colour, and people with disabilities. Not certain your credentials are a 100% match with the position description? Please apply anyway! We’re looking to find the right person for our team, with relevant skills and experience – not a mandatory checklist against the position itself.

Apply with statement of interest, CV, and at least 2 professional references to with Operations Coordinator in the subject line.

Post closing date: September 7, 2018


This is a permanent full time position with a 4 month probation period. Salary is commensurate with experience, but we are able to hire in the range of $44-48k per annum, plus health benefits after the probation period.